Politique d’expédition
Last updated: 2 October 2025
Thank you for shopping with us. Below you’ll find all the details about how your order is shipped.
1. Order Processing
- Orders are processed within 1-3 business days after full payment is received.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Costs
- Shipping costs are calculated separately from the product price and will be displayed at checkout.
- The total shipping fee depends on your location.
3. Shipping Methods & Carriers
- We use reputable carriers to deliver your order safely and efficiently.
- The choice of carrier and shipping method depends on your location and the order size.
4. Shipping Locations
- We currently ship to addresses throughout Europe only.
- If your shipping destination is not available at checkout, please contact us at support@squire.eu to discuss options.
5. Delivery Times
- Most orders are delivered within 5 business days after dispatch.
- Delivery times may occasionally be affected by factors outside our control, such as carrier delays or public holidays.
6. Tracking Your Order
- You will receive an email with tracking information as soon as your order is shipped, if tracking is available.
7. Lost or Damaged Shipments
- If your order is lost in transit or arrives damaged, please contact us at support@squire.eu within 7 days of the expected delivery date or upon receipt.
- We will arrange for a replacement at no additional cost after verifying the claim with the carrier.
8. Taxes and Duties
- All estimated taxes (including VAT) are calculated and shown at checkout.
- The taxes included in your order are compliant with European law.
9. Address Accuracy
- Please ensure your shipping address is correct during checkout.
- We are not responsible for delivery issues caused by incorrect or incomplete address details.
10. Contact
If you have any questions about shipping or need assistance with your order, please contact us at support@squire.eu.